faq
Our Frequently Asked Questions from our customers and community!
What is the return policy?
Avwarm offers a 30-day return policy from the date you receive your order. To qualify, items must be unused, in original packaging, and with all tags attached.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. you can track your order throughout the Tracking page.
Is my payment secure?
Absolutely—your payment is completely secure.
We use industry-leading encryption and trusted payment processors to protect your information at every step of the checkout process. Your card details are never stored on our servers, and all transactions are processed through fully PCI-compliant systems (the same security standard used by major banks).
You can shop with confidence knowing your data is protected and your purchase is safe from start to finish. If you ever have any questions, our support team is here to help.