Shipping policy
Shipping Policy
We want to make your experience as smooth and easy as possible. Please review our simple shipping policy below for all the details about shipping times and costs.
Processing Time
- All orders are processed within 1-2 business days.
- You will receive an email notification when your order is shipped.
Delivery Time
- Within the US, delivery times typically range from 3 to 9 business days, depending on your location.
- Europe, UK delivery times typically range from 3 to 9 business days, depending on your location.
-Please note that delivery times may vary slightly due to factors like weather, holidays, or carrier delays.
Order Tracking
- Once your order ships, you will receive an email with a tracking number. You can use this tracking number to check the status of your package.
- You can use this link to track your order:
Shipping Delays
- While we strive to deliver your order as quickly as possible, please be aware that occasional delays can occur due to circumstances beyond our control (e.g., weather conditions, high demand, or carrier issues). We appreciate your patience and understanding.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they have been marked as "delivered" by the carrier. If you believe your package is lost or stolen, please contact the carrier directly using the tracking information provided. For additional support, feel free to reach out to our customer service team.
Address Accuracy
- Please ensure that the shipping address you provide is accurate to avoid delays or delivery issues. If you notice an error after placing your order, please contact us immediately to update your address.
International Shipping
We currently offer international shipping.
Returns & Exchanges
For information on returns and exchanges, please visit our Return Policy.
If you have any questions or need assistance, feel free to contact our customer support team at contact@avwarm.com