faq
Our Frequently Asked Questions from our customers and community!
What is the return policy?
Avwarm offers a 30-day return policy from the date you receive your order. To qualify, items must be unused, in original packaging, and with all tags attached.
How do I use the Avwarm Heated Eyelash Curler safely?
Turn on the curler and allow it to preheat for a few seconds. Gently lift your lashes from the base upward, holding for 5–10 seconds. Always ensure the curler is clean and fully cooled before storage.
Is it suitable for all lash types and eye shapes?
Yes, Avwarm’s ergonomic design and gentle heat settings make it ideal for all lash types and eye shapes, from straight and fine to thick and long lashes.
How long does the curl last after use?
Expect a long-lasting 24-hour lift when applied to clean, dry lashes. For an enhanced effect, use it after applying mascara once the first coat has dried slightly.
How long does it take to heat up, and what’s the ideal temperature?
The curler heats up in just 10–15 seconds. Its smart heat control ensures an optimal temperature that delivers maximum lift without damaging your lashes.
Is it safe to use daily or with eyelash extensions?
Absolutely. The Avwarm curler uses controlled, gentle heat, making it safe for daily use and lash extensions, as long as it’s used according to instructions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. you can track your order throughout the Tracking page.